Refund

ASI Resources and Training Publications

ASI manuals or DVD products broken product, please contact us within 7 days of receipt and organise to return the products. Once we receive the products, we will refund the purchase price less any postage charges for items.
No refund is provided on research reports once reports have been posted to client.

ASI Instructor Training Workshops and Programs

Specific refund details are provided on training venue pages and/or enrolment forms.
Full refund less administration fee provided on minimum notice prior to workshop. No refund will be provided within minimum notice period of workshop or if  elearning account has been accessed or training resources have been delivered/posted to client.

Instructor Renewals

No refund is provided once the renewal form has been submitted and ASI has commenced renewal processing.

ASI School Accreditation 

No refund is owing if either of the below is actioned:

  • the school has been givne access to the member area and resources
  • the audit has commenced
  • the school has been issued their school accreditation certificate 
     

Gift Vouchers

Gift vouchers must be used by due date unless other arrangements have been made. No refund is offered once the gift voucher has been issued however gift vouchers are transferable to other people.

Other

Other services provided by the ASI Academy of Surfing Instructors have varying refund policies which are provided application information.

For more information or to make a return / refund, please contact ASI Head Office (Australia) by phone or in writing.